Privacy Policy

Last Updated: October 9, 2025
Company: Smart Aquatics LLC
Address: 2980 McFarlane Rd, Coconut Grove, FL 33133, United States
Phone: +1 (786) 277-3873
Email: info@smart-aquatics.com
Website: https://www.smart-aquatics.com

1. Introduction

Smart Aquatics LLC (“Smart Aquatics,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, communicate with us, or schedule consultations.

By using our website, you agree to this Privacy Policy and our Terms of Service.

 

2. Data Controller

For the purposes of applicable data protection laws, Smart Aquatics LLC is the Data Controller responsible for determining how and why your personal data is processed.

If you have questions about this policy or wish to exercise your rights, contact us at:
info@smart-aquatics.com

 

3. Information We Collect

We collect the following categories of information:

A. Personal Information

When you voluntarily submit forms or schedule a consultation through Calendly, we collect:

  • Full name
  • Email address
  • Phone number
  • Project details or inquiries

 

B. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address, browser type, and device information
  • Date and time of visit, pages viewed, and referring URLs
  • Cookies and similar tracking technologies

 

C. Embedded and Third-Party Content

Our website may include content and tools provided by third parties (e.g., YouTube, Elementor, Gravity Forms, WPForms, or Calendly). These services may collect usage data subject to their own privacy policies.

 

4. How We Use Your Information

We process your personal data to:

  • Respond to your inquiries and requests
  • Schedule calls or consultations
  • Provide project estimates, proposals, and service communications
  • Improve our website, performance, and client experience
  • Comply with legal obligations

 

Legal Bases for Processing (GDPR)

For users located in the European Economic Area (EEA), our legal bases include:

  • Consent (when you submit forms)
  • Legitimate interest (improving services, analytics, communication)
  • Contractual necessity (responding to service inquiries)

 

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Analyze website traffic and improve functionality
  • Remember your preferences
  • Support embedded media and analytics tools

 

You can manage or disable cookies through your browser settings.

For a detailed explanation of cookie use, please refer to our Cookie Policy (or the section below if combined).

 

6. Third-Party Services

We may use third-party providers that process data on our behalf:

  • Google Analytics – website traffic and usage analysis
  • Calendly – scheduling calls and collecting basic contact details
  • YouTube / Vimeo / Elementor – displaying embedded videos
  • Website hosting provider – secure data storage and server management

 

These providers have access only to the data necessary to perform their tasks and are contractually obligated to protect it.

 

7. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purposes described in this policy
  • Comply with legal and accounting obligations
  • Resolve disputes

 

Contact form submissions are retained for up to 12 months, unless required for ongoing business communications.

 

8. Data Sharing and Transfers

Your data may be processed in the United States or other jurisdictions where our service providers operate.

When transferring data internationally, we use appropriate safeguards, such as Standard Contractual Clauses (SCCs) or equivalent protections required under GDPR.

We do not sell or rent your personal information.

 

9. Your Rights

Depending on your jurisdiction, you may have the following rights:

A. Under GDPR (EU/UK users):

  • Access, correction, or deletion of your data
  • Restriction or objection to processing
  • Data portability
  • Withdrawal of consent

 

B. Under CCPA/CPRA (California residents):

  • Right to know what personal data we collect and how it’s used
  • Right to request deletion of your data
  • Right to opt out of the sale or sharing of your data (we do not sell data)
  • Right to non-discrimination for exercising your privacy rights

 

To exercise these rights, contact us at info@smart-aquatics.com.

 

10. Data Security

We implement technical and organizational measures to protect your data against unauthorized access, loss, misuse, or disclosure.

However, no system is completely secure; transmission of information via the internet is at your own risk.

 

11. Children’s Privacy

Our services are not directed to individuals under 18 years of age, and we do not knowingly collect personal data from minors.

If you believe a child has provided us personal information, please contact us for deletion.

 

12. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of those websites.

We encourage you to review their privacy policies before interacting with them.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The revised version will be posted on this page with the updated “Last Updated” date.

Your continued use of our website after changes are made constitutes acceptance of those changes.

 

14. Governing Law and Jurisdiction

This Privacy Policy is governed by the laws of the State of Florida, United States, without regard to conflict of law principles.

Any disputes arising under this policy will be resolved in the courts located in Miami-Dade County, Florida.

 

15. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:
Smart Aquatics LLC
2980 McFarlane Rd, Coconut Grove, FL 33133, United States
+1 (786) 277-3873
info@smart-aquatics.com
https://www.smart-aquatics.com